Sip&Pay
Modern digital ordering and payment SaaS solution designed to serve nightclubs.
- Domain: Entertainment
- Location: Portugal
- Timeline: July 2025 – Ongoing
- Services: Web applications, mobile applications, SaaS applications
Background
We modernized the nightclubs with our Sip&Pay to order and pay. Whereas restaurants usually give people the option of ordering and paying later, nightclubs demand the opposite: drinks are paid first and then prepared. Our reliable SaaS platform is flexible to such a distinctive process where operations are smoother among guests and staff.
Business challenges
- Niche customization of workflow – In contrast with restaurants, clubs require prepayment prior to serving. This critical difference had to be embodied in the system.
- Multi level administration – Introduce the super admins and club admins with distinct permissions and catalogs.
- Frictionless ordering and payment – Provide a seamless user experience to scan QR code for confirmation of an order.
- Scalable architecture – The SaaS platform should be capable of supporting hundreds of clubs, thousands of guests and real-time updates to the orders.
Value delivered
- Maximized nightclub experience – Order processing speed increased by 35%, improving overall customer satisfaction by 25%.
- Role-based management – The super admins control all the clubs and each club has its own menu and operation controlled by the club admins.
- Fast Payments, fast service – Average wait times reduced by 20%, increasing revenue by 15%.
- Cloud scalability – Achieved 99.9% uptime and seamless SaaS operation even under high traffic loads.
