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ScaleFlow360

ScaleFlow360

A powerful CRM platform helps businesses automate sales processes and turn routine interactions into a measurable revenue boost.

Background

Our specialists delivered ScaleFlow360 to solve a common and costly problem: sales and customer success teams were spending more time managing tools than building relationships. Disconnected systems, manual data entry, and poor visibility into pipelines led to missed opportunities and unpredictable income.

Our main objective was to develop a centralized, intelligent CRM platform that would facilitate workflows, enhance decision-making, and help teams focus on what actually drives growth – meaningful customer engagement.

Business challenges
  • Scattered customer data – Sales and support teams spent excessive time manually consolidating data, resulting in errors, duplicate records, and missed opportunities.
  • Low sales visibility – Forecasting was often inaccurate, making it challenging to plan resources, set realistic targets, and identify underperforming areas.
  • Manual, repetitive tasks – Sales reps and customer success teams spend up to 40% of their time on administrative tasks such as data entry, logging interactions, and updating deal stages.
  • Slow lead response times – Delays in follow-up often caused high-value leads to slip through the cracks, lowering conversion rates and revenue potential.
  • Limited performance analytics – Reporting was often delayed, static, or insufficiently detailed, hindering effective decision-making.

Value delivered

  • 32% boost in lead conversion rate – Faster response times and better lead prioritization directly enhanced sales outcomes.
  • 40% drop in manual admin work – Automation freed up significant time for sales and customer success teams.
  • Full pipeline visibility – Leadership gained real-time insight into deal stages and performance, improving CRM forecasting accuracy by over 25%.
  • Stronger customer relationships – With complete interaction histories, teams delivered more personalized and timely communication.
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Unified customer database

All customer interactions (emails, calls, deals, support tickets, and notes) are stored in a single, structured timeline for complete visibility.

Sales pipeline automation

Customizable pipelines automate deal-stage progression, reminders, and follow-ups, assuring no opportunity falls through the cracks.

Smart lead management

Leads are automatically captured from forms, ads, and integrations, then scored and routed to the right sales reps based on priority and behavior.

 

Performance dashboards & forecasting

Real-time CRM dashboards provide managers with clear insights into pipeline value, conversion rates, and team performance, allowing more accurate revenue forecasting.

Workflow & task automation

Routine tasks such as follow-up emails, meeting scheduling, and status updates are automated, freeing up sales teams to sell more.

Team:
  • Project Manager
  • UX/UI Designer
  • Frontend Developer
  • Backend Developer
Core Technologies:
AWS

AWS

Node.js

Node.js

React.js

React.js

PostgreSQL

PostgreSQL

“During the development of ScaleFlow360, our assignment has always been simple: to give businesses the tools to truly understand and serve their customers without drowning in complexity. Our professionals unified data, automated workflows, and provided actionable insights to guarantee meaningful relationships that drive growth. This CRM is a platform for smarter, more human-centered business.”

Andrew Tsopych
Andrew Tsopych
CEO

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